BSN Sports Reviews

Based on 4 customer reviews and online research, bsnsports.com has a consumer rating of 2.0 out of 5 stars, indicating that most customers are not satisfied with BSN Sports.

2.0 / 5.0

4 Reviews

5 Stars(1)

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4 Stars(0)

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3 Stars(0)

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2 Stars(0)

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1 Star(3)

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Customer Reviews (4)

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Robert Jacobs
Posted on 04/19/2021
Horrible

Horrible! I ordered almost $300 worth of Nike and Under Armour gear for my kids, when I finally got the items a month later they were NOT Nike or Under Armour! They were craft store clothing that I could buy for $3! FALSE ADVERTISEMENT AT IT'S BEST WITH THIS COMPANY! BUYER BEWARE! I will contact the school next to make sure they stop using these frauds!

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Elsie Knight
Posted on 12/31/2020
Lovely sport

While swimming around the world still looks a lot different than normal due to the effects of COVID-19, we're still highlighting and celebrating swim teams from across the country. This week, we're taking a closer at the Stamford Sailfish Aquatic Club, a relatively new year-round team that's already grown by leaps and bounds in just a few years in existence.

Barely three years ago, head coach Connie Wu founded the Sailfish with only 19 swimmers, and in the few years since then, the Sailfish have already made an impact on the national level, having been recognized as a Bronze Medal Club by USA Swimming. Just last month at the Richmond, VA, site of the U.S. Open, Sailfish swimmer Connor Morikawa set Connecticut LSC resident record with his 1:01.38 in the 100m breaststroke. Sailfish boys relays squads have also set state records, and a small bevy of swimmers have put up time among the fastest in the nation.

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Caleb Watson
Posted on 12/26/2020
It’s almost like a sham company

It’s almost like a sham company. Ordered kick boxing bag in July 2020 and it never showed up kept changing delivery dates and I cancelled it after three months calling customer care and they never cancel order saying they did or will do it after talking to vendor. After seven months and canceling order three time I am fed up. My card was charged twice but it charge was only pending and it never made it to actual statement. Every time they charge card I had to call them and explain, still order is open and delivery in March 2021..lol
Stay away from them; it’s worst online platform I have ever seen

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Guest
Posted on 10/27/2020
I placed an order for 2 sweatshirts…

I placed an order for 2 sweatshirts from BSN Sports for my son's school on the evening of October 23, 3030. An hour and a half later, my son advised me I had ordered the wrong ones, so I sent an email to Customer Care asking to cancel the order, knowing it had not yet even been processed. No response. On October 26, 2020 I sent a second email. No response. Then I called and waited on hold for 30 minutes for a Customer Care Representative. That Representative said the only thing he could do to cancel the order was to email the "production department" and request the order be cancelled, and I would have to wait until they responded. I said OK, and he put me on hold to email Production Department. While on hold, my call was disconnected, or he hung up on me. I then sent a third email to a corporate executive to request the order be canceled and explaining that my call had been terminated. No response. Finally, I call again and after 21 minutes I was connected to a second Customer Care Representative. That person explained the ONLY thing Customer Care can do to change or cancel an order, even before production, was to email the Production Department and wait until they respond. He said I should receive a response the same day. There was no response, but the next day, a Customer Care "Team Leader" emailed me to chastise me saying she had only received two emails and I did not send a third. What she did not realize was that she did not get the 3rd email because I sent it to someone else, hoping to get a response. The "Team Leader" also indicated the company was "4 days behind responding to emails". So, she took the time to respond to my email, chastise me because I claimed to have sent 3 emails and she had only received 2, but she did NOTHING to address my problem. Since, I have looked at another web site that offers company reviews, and BSN Sports has 29 such reviews - one of them is for two stars out of five, the other 28 are all one star reviews. More important, ALL of the reviews complain about customer service being nonexistent, argumentative, refusing to cancel orders, and dishonest.

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